The recently updated ISO 19011:2018, provides excellent guidelines for the risk-based management of internal and external audit programs and auditors.

Remote Audits have become a mainstay in the quality world owing to the current pandemic. While there are several significant benefits to remote audits such as eliminating costs of physically sending auditors to a site – and as technology develops, deliver increasingly accurate reflections of the audit site’s condition, being highly flexible and can be scheduled quickly in response to problems, there are also real challenges and risks to consider and address if a remote audit is going to yield a useful and accurate representation of the audited organization.

To achieve sustained success, organisations need to use their management systems as a business tool that focusses on strategic success AND meeting the existing needs of its customers.